Frequently Asked Questions
You can send us your request via the form below, or simply email us.
For an accurate quote, please provide: vector file (PDF, AI, EPS), dimensions, desired lighting effect, and mounting specifications.
Once the order is placed and proofs are approved, you can expect to receive your sign within 21 days. If you need a faster turnaround, contact us.
Our signs are guaranteed for 2 years. If a letter encounters problems during this period, we will provide a free replacement.
Yes, our signs are designed to withstand outdoor conditions with high-quality materials and appropriate IP protection.
Our quotes include the sign price and shipping costs, with no hidden fees. We handle customs duties and taxes.
To start production, we ask for an initial payment of 30%. The remaining 70% is due upon receipt.
We ship via DHL Express from our factory. You will receive a tracking link by email.